Policies

Returns and Exchanges

To avoid damage, try on your boots on a carpet or a clean soft surface.

Your boots must be in original unused condition to be returned or exchanged, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 

Please use a structurally intact box or the box your boots were shipped in to you to make your return. 

You are responsible for all shipping of returns and fees incurred. Please return your items by UPS, US Mail, or other insured and traceable method to the address featured at the top of the invoice. We will not be held responsible for items lost in transit. 

Please enclose a brief description explaining reasons for the return and actions wishing to be taken (i.e. Refund or Exchange). All returns arriving without such will have no action taken on the return.

If you are exchanging the boots for a different size or width, return the boots to us for exchange and we will ship you another pair at no additional cost.

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and

connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the

page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

 

Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized

service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or infer

red Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

 

Our company is hosted on an online platform. They provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through their data storage, databases and the general website applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by them and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our policies, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We reserve the right to modify this privacy policy at any time, so please review it for changes. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.

By clicking "Submit" or "Subscribe Now" on our website, you agree to receive email correspondence from this company, including but not limited to inquiry replies, responses to emails, notifications and alerts.

HOMETOWN LOVE

Massachusetts, US

  • w-facebook

CONTACT DEBBIE

T: 1-508-813-1961

Debbie@ProDanceBoots.com

© 2020 by Elevated Design.

#ProDanceBoots